Welcome to dotLMS (“Platform”, “Service”, “we”, “our”, or “us”).
These Terms of Service ("Terms") govern your access to and use of our Learning Management System (LMS), including all related services, features, and content.
By accessing or using the Platform, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use the Platform.
1. Eligibility
You must be at least 18 years old to create an account on the Platform. Users under 18 may access the Platform only through an account created and managed by a parent, guardian, school, or authorized organization.
2. User Accounts
To access certain features, you may be required to create an account.
You agree to:
- Provide accurate and complete information
- Maintain the security of your login credentials
- Notify us immediately of unauthorized account access
- Be responsible for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
3. User Roles and Permissions
The Platform supports multiple user roles including:
- Learners
- Instructors
- Administrators
Permissions and access levels may vary depending on assigned roles. Administrators may manage users, courses, permissions, and organizational settings.
4. Courses and Educational Content
Our platform enables instructors and organizations to create and manage courses.
Users agree that:
- Course content must not violate intellectual property laws.
- Educational content must not contain harmful, illegal, or misleading material.
- Instructors are responsible for the accuracy and quality of their course materials.
We reserve the right to remove content that violates these Terms.
5. Course Marketplace and Payments
The Platform may allow instructors or organizations to sell courses through built-in eCommerce functionality.
Payments may include:
- Course purchases
- Subscriptions
- Discounts or promotional pricing
Payments are processed through third-party payment providers, and their terms and conditions may apply.
We are not responsible for payment processing errors caused by third-party services.
6. Certificates and Assessments
The Platform provides tools for:
- Quizzes and exams
- Automated grading
- Certificate generation
Certificates issued through the platform represent completion of course requirements but do not constitute formal accreditation unless explicitly stated.
7. Acceptable Use
Users agree not to:
- Use the Platform for unlawful purposes
- Upload harmful, abusive, or illegal content
- Attempt to hack, disrupt, or interfere with the platform
- Circumvent platform security or authentication systems
- Use automated scripts or bots to access the service without permission
Violation of these rules may result in account suspension or termination.
8. Intellectual Property
All platform software, design, features, and functionality are the property of dotLMS.
Users retain ownership of content they upload but grant us a non-exclusive license to host, display, and distribute content as required to operate the Platform.
You may not:
- Copy
- Modify
- Reverse engineer
- Redistribute
any part of the Platform without permission.
9. Analytics and Reporting
The Platform provides analytics tools that track:
- Learner progress
- Course engagement
- Completion rates
- Assessment performance
These analytics are intended to help instructors and administrators improve educational outcomes.
10. Service Availability
We strive to maintain reliable service but do not guarantee uninterrupted access.
The Platform may occasionally experience:
- Maintenance downtime
- System updates
- Technical issues beyond our control
We reserve the right to modify, suspend, or discontinue services at any time.
11. Account Termination
We may suspend or terminate access if:
- Users violate these Terms
- Illegal activity is detected
- Platform security is threatened
Users may also request account deletion by contacting support.
12. Limitation of Liability
To the maximum extent permitted by law, dotLMS shall not be liable for:
- Loss of data
- Loss of revenue
- Business interruption
- Indirect or consequential damages
arising from the use or inability to use the Platform.
13. Disclaimer of Warranties
The Platform is provided "as is" and "as available" without warranties of any kind.
We do not guarantee:
- That the platform will always be available
- That it will be error-free
- That course content will meet user expectations
14. Changes to These Terms
We may update these Terms from time to time.
If significant changes are made, we will notify users through the Platform or via email.
Continued use of the Platform after updates constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Your Country / Jurisdiction], without regard to conflict of law principles.
16. Contact Information
If you have questions about these Terms, please contact us.
Email: support@dotlms.com
Last Updated: Mar 20, 2026.